美國客服今天一早的回應: 雖然對我們來說不是正面的，但是我們的力量正在醞量中。。。。
我翻譯一下好了，給需要的網友
親愛的 布萊德先生
嗨! 我是北美客服中心的杰米，很榮幸能看到您發此MAIL敘述您對福特FOCUS的關心和你與六合經歷的事情.
但此次你MAIL到的福特客服中心主要是對應北美客戶，關於在台灣的福特產品與服務，請拜訪我們的網頁:
1) www.ford.com
2) 選擇 "To Global Sites"
另外，您或許會想直接與當地的客服連絡，台灣的客服中心為:
網站
http://www.ford.com.tw/
電話
+886 3 453 0701
Mailing Address:
Taiwan - Ford Lio Ho/M&S Division,
Customer Assistance Center,
705 Chang Hwa Rd. Sec. 1,
Chung Li, Taiwan R.O.C.
我們認為此事件最好還是透過台灣福特客服的相關單位，感謝您撥空參觀福特全球網站。
原文:
Dear Brad,
Hi! My name is Jamie from Ford's Customer Relationship Center (CRC) of North America. I had the opportunity to read your email regarding your concerns on the Ford Focus and your experience with Ford Lio Ho.
The Ford CRC you are emailing is primarily intended for our North American customers. For information on Ford products and services in Taiwan, please visit our website at:
1) www.ford.com
2) select "To Global Sites"
Alternatively, you may wish to contact the CRC representing your area directly. The CRC for Taiwan can be reached at:
Website:
http://www.ford.com.tw/
Telephone:
+886 3 453 0701
Mailing Address:
Taiwan - Ford Lio Ho/M&S Division,
Customer Assistance Center,
705 Chang Hwa Rd. Sec. 1,
Chung Li, Taiwan R.O.C.
We are confident that this matter is best addressed through the Ford customer service resources available in Taiwan. Thank you for taking the time to visit the Ford Motor Company World Wide Web Site.
Sincerely,
Jamie
Customer Relationship Center
Ford Motor Company
Ford Confidentiality:
--------------------
For security reasons, please do not submit any sensitive personally identifiable information, such as credit card numbers, driver license number, SSN, DOB, etc. Thank you.
[THREAD ID:1-5O12GY]
-----Original Message-----
From: 1094319112@cc.kuas.edu.tw
Sent: 3/28/2011 10
:40 PM
To: crcfmc@ford.com
Subject: Vehicle Service Issues
Ford Motor Company
Main Topic: VehicleServiceIssues
Email Questions: 1094319112@cc.kuas.edu.tw
Your Inquiry: Dear FordI'm Brad, I love my car "FOCUS MK2", but i represent most Taiwan users of driving FOCUS MK2(05~09 years)to highlight two issues. One is the uncomfortable driving problem of new automatic transmission program, the other is Taiwan Ford "Lio Ho" don't give us any responses for this even though we've issued for sever times! It's a pity that we've to go this way to protect our Taiwan user's rights. Below website link is our Taiwan Focus user's VOICES of VOTES, you can translate the chinese by google translation function. I believe this website is the most Taiwan users browsing and reading who drive Ford cars. Pls help us.....http://www.focus-sport.club.tw/viewthread.php?tid=250614&extra=page%3D1&page=1
Owner: Yes
Vehicle Identification Number: FOCUS MK2
Mileage: ~50000
Vehicle Location: InPossession
If Contacted Dealer: Yes
Dealer Name: Taiwan Lio Ho
Owner First Name: Brad
Owner Last Name: Tang
Owner Email Address: 1094319112@cc.kuas.edu.tw
Owner Address1: Private
City: TAIPEI
State: Taiwan
ZipPostal: 555
Country: United States
Day Phone: Private
Client Browser :
Client OS :
